Payment Policy

Effective Date: August 5, 2026

Accepted Payment Methods

Available payment methods are displayed during checkout and may vary by location, device, currency, and payment-provider availability.

Payment Authorization

When an order is submitted, the payment provider may authorize the transaction before the charge is fully completed. A temporary pending authorization may appear on the customer’s account.

When Payment Is Collected

Payment may be collected when the order is placed, after authorization, or when the order enters processing, depending on the payment method and checkout configuration.

Order Verification

Some orders may require additional verification to reduce fraud and unauthorized transactions. We may request confirmation of the customer’s name, contact details, billing address, shipping address, or authorization for the purchase.

We will not request complete card numbers, card security codes, online banking passwords, or payment-account passwords by email.

Declined or Failed Payments

A payment may be declined because of incorrect billing information, insufficient funds, card restrictions, security checks, expired payment methods, or technical issues. Contact the bank or payment provider for the specific reason.

Pending or Duplicate Charges

Interrupted checkout attempts may create temporary pending authorizations. These do not always represent completed duplicate charges and may be released automatically by the bank.

Currency Conversion

If the customer’s payment account uses another currency, the bank or payment provider may apply its own exchange rate and foreign-transaction fees. These charges are outside our control.

Taxes and Import Charges

Applicable taxes and shipping charges are displayed during checkout when available. International shipments may be subject to customs or import charges that are the recipient’s responsibility unless otherwise stated.

Refunds

Approved refunds are normally issued to the original payment method. The customer’s bank or payment provider may require additional processing time.

Payment Disputes

Customers should contact us first when possible so we can review order, payment, shipment, and return records. False or fraudulent payment disputes may result in account restrictions and the submission of relevant records to payment providers.

Contact

For payment questions, email rafaelespindola778@gmail.com with your order number, payment date, and transaction amount. Do not send sensitive payment credentials.